If you have a question about a particular product, or if you have questions regarding your order, shipping, return etc. please contact the individual boutique/seller(s). Also, please refer to their shipping and return information. If you're attempts with the individual seller(s) is unsuccessful, we will gladly assist in any way we can to ensure satisfactory customer service. Please send a message to orders@azboutiques.com with your order number and seller/boutique name and we will reply as soon as possible.